At MIAH, we want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or exchange under the conditions below.
Return Policy
You may return your item if:
- The product is unused, unwashed, and in original condition
- All original tags and packaging are intact
- You have proof of purchase
Returns must be requested within 3–7 days of receiving the product.
Return Conditions
If the product has any defect or issue:
- Eligible for free return or replacement
- MIAH will cover the return shipping cost
If you change your mind or do not like the product:
- Return is allowed
- Customer must pay the return shipping cost
Exchange Policy
We offer easy exchanges under the following conditions:
Exchange is allowed for:
- Size change
- Color change
- Same product only (subject to availability)
Exchange timeframe:
Must be requested within 3–7 days of delivery
Shipping costs:
- If the exchange is due to a defective or wrong product, MIAH will cover shipping
- If the exchange is for personal preference, customer pays shipping
Non-Returnable / Non-Exchangeable Items
The following items are not eligible:
- Used or damaged products (by customer)
- Products without original tags/packaging
- Discounted / clearance items
- Customized or special order items
How to Request Return or Exchange
To start a return or exchange, please contact us:
Please provide:
- Order details
- Reason for return/exchange
- Photo if product has any issue
Processing Time
- Returns/exchanges are processed within 3–7 working days after receiving the product
- Refund (if applicable) will be issued via the original payment method
Important Notes
- MIAH reserves the right to inspect returned items before approval
- Requests may be rejected if conditions are not met
- Delivery charges are non-refundable unless the issue is from our side
